Posts Tagged asterisk

Nagios service check for IAX

I’ve been using Nagios for ages to monitor the Crossed Wires campus network, but it’s fallen into a little disrepair.  Nothing worse than your monitoring needing monitoring…  so I set about tidying it up. Network topology changes, removal of old kit, and some fixes to service checks no longer working correctly.

One of the problems I needed to fix was the service check for IAX connections into my Asterisk box.  The script (the standard check_asterisk.pl from the Nagios Plugins package) was set up correctly, but it would fail with a “Got no reply” message.

I started doing traces and “iax2 debug” in Asterisk, but got nowhere — Asterisk was rejecting the packet from the check script.  Finally I decided to JFGI, and eventually I found this page with the explanation and the fix.  Basically, sometime in the 1.6 stream Asterisk toughened up security on the control message the Nagios service check used to use.  Thankfully, at the same time a new control message specifically designed for availability checking was implemented, and the fix is to update the script to use the new control message.  Easy!

BTW, while on Nagios, I got burned by the so-called “vconfig patch” which broke the check_ping script.  I’ve had to mask version 1.4.14-r2 and above of the nagios-plugins package until the issue is fixed.

Tags: , , , , , ,

Asterisk and a Patton SmartNode

It’s been ages since I did an update on the main network machine here, and I bit the bullet over the weekend. 250+ packages emerged with surprisingly little trouble, and all I was left to do was build the updated kernel and reboot.
I usually end up with something that doesn’t restart after the reboot, usually because of a kernel module that needs to be rebuilt after the kernel (because I forget to remerge the package before the reboot, oops). This time the culprit was Asterisk (the phone system), which I also often have trouble with after an update due to a couple of codec modules external to the Asterisk build. This time however the problem ended up being due to the Asterisk CAPI channel driver failing.
Thinking it was the usual didn’t-rebuild-the-module problem, I went looking for the package I had to rebuild… only to find it was masked. Turns out the driver for the ISDN card in the box, a FritzCard PCI, is no longer maintained and doesn’t build on modern kernels, which has resulted in the Gentoo folks hard-masking the entire set of AVM’s out-of-tree drivers.
Help was at hand in the form of a Patton SmartNode 4552 ISDN VoIP router I’d bought months ago to replace the Fritz card. Even though there isn’t much information about how to configure the SmartNode for Asterisk around, I managed to get the setup working in only a couple of hours. I even managed to get the outgoing routing for the work line set up right!
Eventually I’ll get something posted here that goes into a bit more detail about the configuration. Let me know in a comment if you need to hurry me up! 🙂

Tags: , , , ,

Upgrading from Cisco

In case you weren’t aware, I am a VoIP nutcase.  I have an Asterisk phone system at home, and all the phones in the house are VoIP of some description (either real VoIP devices or analogue handsets through an ATA).  While I haven’t converted to VoIP as a replacement for PSTN, I have some connectivity to VoIP providers both here and overseas (and soon to be more, to help the phone-home situation while I’m overseas).

I’ve been a user of Cisco IP phones, buying 7960s and a couple of 7970s through a well-known internet site (maybe it starts with an “e”, not sure).  The phones have been excellent, and I’ve even written a few XML apps to supplement their use here.  The 7960s are getting a bit dated now, however, and I found myself contemplating buying 7971s (or even something newer, like the 7965 or 7975).  Before I committed myself further into the relationship with Cisco, though, I thought about what I was really getting out of using Cisco phones.

Like many users of second-hand Cisco gear, I only purchased the hardware.  I do occasionally succumb to a nagging feeling of being an “outlaw” (at least in the eyes of Cisco), but admittedly that feeling usually only comes when I find out that Cisco has released another new version of SIP software that I can’t get because I haven’t paid for SmartNet.  The last time I had this thought though, I had a realisation: even if I did pay for SmartNet, the only thing I’d get would be the firmware: Cisco will only support their phone software when connected to their CallManager server (yes, even the SIP firmware).  Anyone running Cisco phones against anything other than CUCM gets no support from Cisco in the event something doesn’t work–and based on the information floating around, the problems are many.

So basically I would be paying Cisco to allow me to run one of the worst SIP implementations in embedded existence, with no opportunity to report problems with it in my environment.  Hmm, let me think about that for a minute…

At around the same time, I happened across the NerdVittles site, and in particular the post where NerdUno nominated the Aastra 57i as the “World’s Best Asterisk Phone“.  I started to do some research into it, and was astounded at the level of support the manufacturer (a Canadian company which a few years ago acquired the telephony business of a little mob called Nortel) and the community provide for this phone and Asterisk.  Looking through the phone manual, I found functions that only work with Asterisk! I found a full set of integration scripts that provide XML applications, right through to automatic provisioning tools.  Possibly the best thing was that on the product page for their phones — right there on the page that descibes the product — are links to current versions of firmware, documentation, XML application development guides, even a Linux-based application to encrypt the phone configuration files.  Not hidden in some obscure hard-to-find portal, or behind a registration-only support site.

I started to think of the possibilities…  I’d be able to freely modify the phone configuration (even via a HTTP interface if I so chose), without having to make trial-and-error changes to a cryptic and totally undocumented configuration file.  I’d be able to write XML apps without having to do laborious debugging to cater for why the parser was choking on XML that was perfectly okay according to the documentation but apparently tripped over an undocumented field length restriction or character encoding limitation.  I could get access to things like Visual Voicemail, BLF, integration with Asterisk functions like day/night mode and call parking.  I could keep the phones up-to-date for new functions and bug fixes.  With a click of a mouse I could get proper Australian tones!

So, I decided to give one a try.  Finding nothing on that “e” site I went looking for a vendor locally, and found several places that would sell one to me (legitimate e-tailers, no less!  Zounds!  A VoIP phone with a warranty?  You jest!).  It took a while for my chosen vendor to source it for me, but I’ve had it now for a couple of weeks.  It’s probably going to take a while for it to live up to it’s full potential in my installation, but since that potential is so much greater than what I have been able to do with the Ciscos I think I’m already ahead.

More in the coming weeks as the Aastra settles in.

Tags: , , , , ,

Asterisk chan_mobile fail

I’ve been struggling with setting up chan_mobile on my Asterisk system.  For those fortunate enough to actually get it working, chan_mobile provides an interface for Asterisk to treat a mobile phone like a PSTN or VoIP trunk–when someone calls your mobile phone it can ring your desk phone or softphone, or you can use your normal handset to make an outgoing call on your mobile.  It works by making the Asterisk system look like a Bluetooth headset or handsfree to the phone.  You can even connect Bluetooth headsets to Asterisk using chan_mobile and have them appear like an extension in your dialplan (although that capability doesn’t seem to be covered very much).

I figured this would be an ideal way to make use of an old Nokia 6230 with a broken speaker.  Somewhat foolishly, on the assumption that it would Just Work (and that all the troubles experienced by others would not beset me) I went and bought a two-pack of prepaid mobile SIM cards and went through the adventure of activating them.  One of these SIMs I threw into the 6230, the other I kept on hand for after I got everything working.  The plan, you see, was to be able to take advantage of free calls between the two accounts by taking one of the phones with me when travelling and leaving the other strapped to Asterisk at home.

I think it’s probably fair to say that I’ve had more success with it than a lot of other folk have.  The process of configuring Asterisk to use the Bluetooth dongle is quite straightforward, and it’s even quite easy to configure the chan_mobile driver to have calls enter your Asterisk system in a routable way.  When I dialled the “tethered” mobile from another phone, I was rewarded with the ringing of my desk phone–and at this point, I think I gave myself the kiss-of-death.  “Wow, that was easy,” I thought…

When I picked up the desk phone, I was rewarded with silence.  Not just the silence of the phone not ringing any more, but also the silence of no audio being passed either way over the call path.  Nothing put the pure, desolate sound of FAIL.

Things actually went downhill from there, believe it or not.  I have tried a total of four different Bluetooth dongles, with results ranging from the aforementioned signalling-but-no-audio to why-the-@#%$-won’t-this-thing-pair.  The three different phones I’ve tried elicited a similar spectrum of results.  “Make sure your dongle has a Cambridge Silicon radio, they definitely work” say the forum experts…  Sorry guys, one of the biggest failures I had–failure of Asterisk to pick up the call–was on the last dongle I tried and, yes, it was a CSR.  I’ve even had two different versions of the bluez stack and (I think) two different asterisk-addons versions.

The one thing that I’ve distilled from all the experiences I read through is that there is a ridiculously high level of sensitivity to particular phone and dongle features.  For example, great success has been reported with the Nokia 6230i.  I figured that I was lucky and that a 6230 would be close enough…  Doesn’t look like it.  There is one model of D-Link Bluetooth device–no longer in production, by the way–generally reported to give the most success.  Tweaking the device class reported by the bluez stack in the Linux host is said to give success too, but led to me being unable to get a connection to Asterisk.  Unfortunately, I have neither the time nor the patience to spend too much time trying to go through the motions of getting it working.  I tell you, if it really is that difficult to get two Bluetooth devices to talk to each other it’s no wonder that the majority of folks still use wired headsets!

Luckily all this little experiment has cost me so far is time.  The two-pack of SIM cards cost me the grand total of $2, and they had enough start-up credit on them to allow me to receive calls without a top-up.  The handsets are from that ever-growing pile of GSM hardware that just about every modern household is accumulating now (well, at least the ones that house a gadget-freak who can’t even bear to part with a broken one).  The kernel version I’m running on the system could be an issue, since I get ugly error messages from the btusb module when I take a call, so a kernel update might help.  After that though it’s likely to cost real money–buying a new/different Bluetooth dongle, for example.

If anyone out there has suggestions on something else to try, I’m listening (reading? watching?).  I don’t mean to complain, after all I am one that usually subscribes to the “it’s Open Source, it’s the hard work and dedication of others, you got it for nothing, you’ve got no right to complain” philosophy.  It is really frustrating to come away from a couple of days’ effort with nothing to show for it, though.

Tags: , , ,

FreePBX device-and-user mode, part two

In part one, I described how I reconsidered device-and-user mode in FreePBX, and did the initial changeover.  Read on to find out how I overcame a major issue with the configuration!

I have an ISDN phone line coming into my Asterisk system.  One of the indials is for our home number, the other is one I use for work.  Before I found FreePBX, I had manually worked the Asterisk dialplan to have calls made from my work phone(s) appear from the work phone number–useful not just for Caller-ID, but also required for the long-distance provider I use to bill calls for work.  With FreePBX I was able to use a custom context to pre-select a route that dialled the provider override prefix to send the calls through the other provider, but it was a bit of a hack using hand-written dialplan code and a bit of luck.

Before I changed to device-and-user, I naively assumed that FreePBX would allow a user to be associated with a context in the same way a device/extension can be.  This is not the case, and the context of the device is still used for routing.  This meant that I could not use a device for either work or personal calls without having to log onto FreePBX and change the device context (logging on as the work user was not enough).  I was back to square one…

I did a little research.  Firstly, I rediscovered how I was making the existing routing work.  The ISDN interface I use (driven by chan_capi in Asterisk) simply uses the outgoing caller-id of the call to select from available MSNs[1].  So I had one route that had the “normal” MSN set as the outbound caller-id, another route with the “work” MSN (plus the rewrites to add the long-distance override code at the front), and a custom context for the work devices that made only the route with the work MSN available.

Looking more closely at the user definition page, I saw that there is an “Outgoing Caller-ID” field.  By using this field, I was able to do away with the separate route and the custom context and set the work MSN there instead.  This gives me just what I need: a way to control my outbound MSN on a per-user basis!  This got me half-way there, as I still needed a way to set the long-distance override codes for work calls.  A bit more research turned up a predialling macro hook that the FreePBX folks made available.  With a bit of code to test the caller-id and the number dialled (the long distance company doesn’t handle free calls, for instance) I get just what I need.

Here’s the macro hook (this is added to extensions_custom.conf):

[macro-dialout-trunk-predial-hook]
exten => s,1,NoOp(Trunk is ${OUT_${DIAL_TRUNK}}, CallerID ${CALLERID(num)} calling ${OUTNUM} )
exten => s,n,GotoIf($["${CALLERID(num)}" != "xxxxxxxxx"]?endit)
exten => s,n,GotoIf($["${OUT_${DIAL_TRUNK}:4:11}" != "CAPI/contr1"]?endit)
exten => s,n,GotoIf($["${OUTNUM}:0:4}" = "1800"]?endit)
exten => s,n,Set(OUTNUM=1xxx${OUTNUM})
exten => s,n(endit),MacroExit()

So I’m now a happy device-and-user user!

[1] Actually I don’t know if that’s chan_capi doing it for me or whether it’s just the way the ISDN network works.

Tags: , , , ,

Revisiting device-and-user mode in FreePBX

Buoyed by the success of a colleague I introduced to Asterisk and FreePBX a little while ago, I decided to have another look at the extension configuration mode I use on our system.

Check this post for a recap of the FreePBX configuration modes and my first thoughts.

Last time I looked at this I thought there were some problems with the way it was implemented that meant it didn’t work for my installation, so I ended up hacking together a mess of fake extensions, ring groups and queues that more-or-less reimplemented the good parts of device-and-user mode and still letting me use things from extensions mode.  Doing this however meant that FreePBX always complained about what it called “invalid destinations”, and I had to use some custom logic for doing something simple like a common voicemail access number.

What won me over to device-and-user mode again though was the ability to log a device on and off from a number.  I have a couple of Nokia handsets that have SIP clients now, and it’s handy to just have one device that all my work calls (for example) arrive on.  After-hours though, I didn’t want that device to still be tied up to the work line; it made more sense to be able to use that device for home calls.  To do that with extensions mode and my ring-group hack would mean reprogramming the ring-group (and one other change, which I’ll talk about later) when I wanted to switch over.  Presumably I could write some script or AGI logic that I could tie to a feature code in FreePBX, but I’d simply be making more custom modifications for little real gain.

In the end, I realised that the main thing keeping me in extensions mode–the ability to call a device by it’s “extension” number regardless of who’s logged on to it–wasn’t something I used often enough to warrant all the work I’d have to do to make extensions mode do what I needed.  With that in mind, I edited amportal.conf and made the all-important change:

AMPEXTENSIONS=deviceanduser

I had to reload the FreePBX admin page a couple of times, but eventually the “Extensions” tab changed into two tabs, “Devices” and “Users”.  True to the description of extension and device-and-user modes given in the FreePBX doco, the Devices and Users tabs had the same number of entries.  All I needed to do was delete the users that were no longer required (i.e. almost all of them) and the devices that belonged to the voicemail extensions from my original setup.  I then ran through each of the device definitions and correctly assigned them as either “Fixed” (statically allocated to a user) or “Ad-Hoc” (able to be logged on to a user).

This was the point at which I worked out a solution to my original dial-a-device-directly problem.  I realised that the majority of times I need that functionality is when testing.  So, for those devices that I use for testing, I left the user definition in place and made it the “default” user for that device.  This means that when I log out of the real user from that device it is reachable by the default user number, and I can dial it directly for testing.  The other use for direct-connection to a device, the intercom, requires a separate SIP endpoint anyway (due to the Cisco phones not adhering to the SIP command for remote off-hook) so I need to keep those as separate users too.

I’m quite happy with how it’s turned out–at least, I was once I’d overcome the showstopper I found!  Read about that in part two.

Tags: , , , , ,

Cisco XML apps: things made of fail

Since I have a few Cisco phones around here, I’ve played with XML apps. I have written a timezone calculator, an LDAP phone directory lookup utility (which hooks into the “external directory” function of the phones), an app that uses Qantas’ WAP interface to get flight arrival/departure information, and the obligatory RSS reader. They work, in some cases very well, but the inconsistency of the XML interface between different levels of the Cisco firmware makes it a trying exercise.

My latest exercise was an update to the RSS reader I’ve used for ages. I found RSS2Cisco ages ago and have used it quite successfully, but I’ve never really been satisfied with its way of displaying the whole feed in one text page. It works well for news feeds, where all you get is a headline and a teaser, but for things like blogs it’s not suitable (you’re lucky to get through one posting before hitting the limit of a Cisco XML text page). I wanted an interface like a “normal” RSS reader, where it lists the items in the feed in a menu and you then choose an item to be displayed.

Sounded simple, and wasn’t too hard to hack rss2cisco around to make it do my bidding (it’s not optimal yet as every time you read an item it pulls down the entire feed again). The problem I faced was in making the thing work consistently between the 7960 phones and the 7970s.

All my phones are running fairly recent SIP code, but for some reason the 7960 has an ancient XML parser. By ancient, I mean that the level of the XML SDK it supports is tied back to Call Manager 3.0. The 7970s, on the other hand, have support for a much more recent SDK and support some of the fancy operations that you can’t do on a 7960 unless you’re running SCCP firmware. At first I thought that there might have been a hardware limitation and that Cisco couldn’t fit the extra smarts of a client for later SDKs, but the SCCP code can’t be that much simpler than SIP that they’d have more room to fit a better XML browser and all the other features the SCCP code has over SIP…

So the SIP firmware for 7960 has a junk XML browser. You’d think, then, that the 7970 was easier to work with than the 7960… Wrong! Valid XML that worked quite happily on the 7960 would fail with a cryptic “XML Error[4]: Parse Error” message. It took quite a bit of time and quite a bit of trial-and-error to work out some of the dependencies (32 seems to be a magic number, folks…).

Call Manager XML (CMXML) is supposed to be really simple, but I can only imagine how complex it might get to deliver an app with a consistent interface if you had a number of different phone models to support — I have only two, and I’m looking at two different versions of my app!

In their defence, Cisco have provided a way for the phone to identify itself and its SDK level when it makes a request. A set of HTTP headers identify the device, and one specifically states the SDK version supported by the phone client. Reading these headers would allow a developer to adjust the output of their app to cater for the various phones — one app, but multiple output capabilities.

It strikes me though as a heck of a lot of work for limited return. These are phones intended for corporate installations, so it’s almost a given that there will be a full-function computer at the same desk. Why would a company invest that much effort developing and supporting an internal application for a single platform that’s tied to desks, when they could write it as a web app and deliver it practically anywhere? I’m starting to see why the Internet is not exactly awash with sites selling CMXML apps…

Having said that though, I love my timezone calculator. With three button presses I can find out the time in any of my six favourite timezones, and I can find any timezone in the world with only a few more presses. An application somewhere on the web couldn’t be anywhere near that speedy for me, and a desktop app would have to be some kind of widget already running and configured (or be the KDE Clock applet, all it takes is a mouseover… shame I’m stuck with GNOME for my work desktop).

So I’m not too keen to apply much development effort to my XML apps. I will stick them on my development site some time soon, but I don’t think it’s worth the effort to keep them functional. The Qantas one, for instance, is totally dependent on the URL and query format of the Qantas WAP application, which is obviously subject to change at any time. I wonder sometimes if a WAP-XML gateway would be useful, but then I think about the effort of writing a system to translate pages delivered over a dying protocol to an interface that never got off the ground…

In case you’re curious what the RSS reader looks like:

and something a bit more voluminous from my blog:

Yes, I am a bit proud of it, even though it’s rubbish… 😉

Tags: , , ,

WIP330 progress: it’s a… phone

A while back I posted about my grief with the Linksys WIP330 WiFi SIP phone (it doesn’t happen often, but it’s a surprise when the ONLY hit you get on Google about a problem is your own blog post discussing it).  The unit is still a bitter disappointment, but thanks to a firmware update it seems like it’s finally at least usable on my network.

My previous post talked about problems I was having with the network connection dropping out after an hour on a WPA-PSK network.  When last I checked, the most recent firmware was no improvement in that regard.  However, I checked again last week and a couple of new updates to firmware have been released.  You need to go to Linksys’ US site to download the recent firmware though (Australia only has the 1.02.12S version that is a problem for me, while 1.03.18S is on the US site).

I also had problems using the phone menus to do the upgrade.  The WIP330 has a menu selection that lets you enter a URL for the phone to download its own firmware update, but this didn’t work for me.  I suspect it’s because the Linksys site that the firmware is hosted on is using an expired SSL certificate…  Downloading the file to my desktop and uploading the firmware through the phone’s web page worked fine as an alternative method.

The phone has been on my WPA network all day continuously now, and it makes and receives calls without drama.  I’ve never had the problem that some folks report where the phone ignores incoming calls.  So, as a phone, it’s functional and I’ll be including it in my ring groups and queues now.  As a Wi-Fi device, though, it’s still short.  For something that’s supposedly built on Windows CE, there’s precious little PDA or network function in it.

The two things I thought I could do with the unit (other than just use it as a phone) have both come up busted.  First was to use the “web cam” function to grab rain radar images from the Bureau of Meteorology — but the function only seems to work with actual web cams that generate a Windows Media stream, and not just an image that refreshes at intervals.  Next, when I found that you can use the web interface to upload and download data such as the phonebook, I thought I could write something that dumped my LDAP contact database into the right format to upload to it.  I still could, if I could hack the crappy VB/.NET encrypted file format they use on it.  Bah, humbug.

There’s talk on the ‘Net about folks who load CE device drivers and play with it from Windows, so maybe if I was a Windows user there would be more I could do with it.

One thing I will do with it is try it on public Wi-Fi.  That’s the only differentiator I can see between it and a normal cordless phone attached to an ATA — you certainly shouldn’t buy one of these just to use at home.  If it’s fairly easy to strap up to public Wi-Fi then it becomes much more useful (but then I have to wonder how often I’m near public Wi-Fi and needing to make a call I couldn’t make on a normal mobile… it might have been useful when I was stuck in Melbourne airport for three hours the other week though).

Now that it stays on the network I can use it as a phone.  Fine.  I still regret not knowing in advance about the iPod touch, because I would rather have put that money toward the touch…

Tags: , , , , ,

FreePBX modes

When I first set up FreePBX, I was frustrated by the inability to create a voicemail user independently of an extension.  It looked to me like an office system, where each handset was associated with an individual and had its own voicemail.  In the end I created a few extensions that were not associated with handsets and used them as the voicemail boxes (I disabled voicemail on all other extensions) and wrote a custom dialplan entry to work out which voicemail box was associated with the “usual” user of each handset.  Works fine, even if I have to check each upgrade of FreePBX doesn’t knock out my custom dialplan stuff.

Recently though, I found that FreePBX does indeed have an alternate programming method that matches up with my original intended use.  The default method is called “Extensions” mode, while the different method is called “Device-and-User”.  The extensions mode, in effect, creates a user for every device defined, and calls it an extension.  The device-and-user mode however allows you to configure each separately.  Your device configurations are simply end-points for your handsets (SIP definitions for example) and users are the entities you actually want to reach (i.e. people).

A device can be either “Fixed”, where it is always associated with a particular user, or it can be “Ad-hoc”.  An ad-hoc device allows a user to log on to the device and receive their calls at that device.  A user can be logged on to multiple devices at once, or even a mixture of fixed and ad-hoc devices.

I was really excited by this, as it seemed that I could replace everything I had set up with my extra extensions and associated Ring Groups by just switching to device-and-user.  There is a little snag though — even though devices still have to have a numeric name that looks just like an extension, it is not available to the dialplan in its own right.  If I have configured my ATA-attached cordless phone as device 852, I cannot dial 852 and make it ring.  I can only dial whatever user number the device is associated with, which in turn means that if no-one is logged-in to an ad-hoc device there is no way to make it ring.  Also, a device can only be associated with one user at a time.

I have auto-answer SIP presences on all the handsets that support it, which I use as a two-way intercom system.  This supplements FreePBX’s Paging facility which I use for broadcast, one-way announcements to all (such as “dinner is on the table!).  I couldn’t switch to device-and-user mode completely, as I would lose the ability to selectively dial devices such as the intercom lines that would not be associated with a user (or would need to be associated with more than one user to support both paging and intercom).

So for now I’m sticking with what I’ve got.  I like device-and-user, but by not making the device’s number addressable in the dialplan they’re eliminating a lot of flexibility and possible functionality.  When we moved into our current home I ripped out much of the builder’s phone wiring and replaced it because I didn’t want all my phones in parallel… that’s what device-and-user feels like right now: everything in parallel.  I’ll keep an eye on it though…

Tags: , ,

LDAP Caller ID again!

After a hiatus that has lasted since I first cut the phone system over to Trixbox (probably a year or more), LDAP caller-ID name lookup is working again on my Asterisk system!  A lot easier to maintain than the original version I implemented ages ago, too.  A bit of PHP code does the trick!

I’m using FreePBX for keeping my Asterisk box configured, and it’s working great — but there are a couple of tricks that I just haven’t quite been able to work around.  You see, FreePBX applies a few assumptions that work fine in a small office environment (like voicemail-per-extension) but don’t map to home use (one voicemail for the household).  The biggest aspect of FreePBX is that it maintains the dialplan in a set of files all of its own making — you can extend it using “custom applications” (basically a reference to a dialplan file of your own creation), but I’d be concerned about an upgrade trenching custom dialplan files…

My original LDAP caller-id lookup module implemented a new dialplan app (something like  LDAPCallerName).  I inserted it into the dialplan at the relevant place, et voila, name lookup.  But even if I could port my old code to the later revisions of Asterisk, or use the community LDAP lookup module (which was written just a little while after I wrote mine), how do I add the lookup into the dialplan?

FreePBX has a module called “Caller Name Lookup Sources”.  Out of the box, it has the types “Internal”, “ENUM”, “HTTP”, and “MySQL” (“SugarCRM” is listed as well, which I figured would be tied into the SugarCRM system that’s provided with Trixbox, but when you select it you get “not yet implemented”).  MySQL doesn’t help me, as I don’t want to transfer data out of LDAP into some other store.  ENUM is a name lookup system based on DNS, and having seen a lot of work on LDAP-backed DNS servers I thought this might be interesting… until I realised that I’d likely have to spend a heap of effort adding the DNS attributes and object types to my existing LDAP data (assuming that I could use the data in its existing structure at all).

I had disregarded the HTTP method as overly clumsy — on a single host, contacting the HTTP server to run a script to get data from the LDAP server just seemed too much overhead to me.  After I had a think about the available options though, it made a lot of sense — and half-an-hour after I decided to do it, I had a working prototype (and I consider myself very much a PHP newbie).  My script has a few nice features that tie in with the way the Caller Name Lookup module works in FreePBX, including the thing that I found was missing in the Asterisk LDAP module — the ability to drop leading zeroes from the number to be looked up, allowing you to have numbers stored in your database in international format.

Next to come will be the directory lookup CMXML app, that will allow the “External Directory” function on the Cisco phones to work again!

Tags: , ,